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Home  >  Catch-A-Call FAQ's   |  Next Page

Catch-A-Call FAQ's

Catch-A-Call FAQ'spadInternet call waiting
Can I surf the Internet and talk on the phone at the same time using Catch-A-Call?
No. Catch-A-Call lets you receive incoming calls and faxes while you are on the Internet, but your Internet connection will be lost after a few moments. This is much better than callers getting a busy signal and not being able to reach you at all. At this time, there is no technology, other than DSL or Cable (which cost $50 per month), that allows you to talk on the phone and surf the Internet with only one phone line.

When I take an incoming call and Catch-A-Call places my Internet connection "on hold", will my Internet connection be lost?
Your Internet connection will disconnect after a short length of time, anywhere from 2 to 30 seconds. There is no way to predict just how long you will have before your Internet connection is lost.

What's the difference between Catch-A-Call and Catch-A-Call GOLD?
BOTH allow you to receive calls and faxes while you are on the Internet. The difference between the two is that Catch-A-Call GOLD will also route incoming fax calls to your fax machine while you are away. If a fax call comes in while you are gone and your answering machine picks up, Catch-A-Call GOLD will "listen" for a fax tone. If it detects one, it will automatically route the call to the attached fax machine.

When Catch-A-Call alerts me of an incoming call while I am online, and I choose NOT to take the call, will the caller be forwarded to my answering machine? What about voice mail?
Callers will NOT be forwarded to your answering machine, but they WILL be forwarded to voice mail, if you have that service. Your connection will NOT be lost if you choose not to take the call.

When I get an incoming call while I am online, will Catch-A-Call ring or will my phone ring? Can I answer using ANY phone in the house?
Only Catch-A-Call will ring (and flash a red light). You must answer using the phone that is plugged into the Catch-A-Call. Once you answer the call with that phone, you then can pick up and use any other phone in the house.

Can I use a cordless phone with Catch-A-Call?
Yes.

Can I pay with a check?
Yes you can. Click here for instructions.

Is the power adaptor included?
Everything that you need, including the power adaptor and the phone cord, is included in the package.

Why is Catch-A-Call better than an online Internet call forwarding service?
Online call forwarding subscriptions can cost you anywhere from $6 to $12 per month. With Catch-A-Call, you buy it and you own it! There will never be any sort of monthly subscription fees. Some online call forwarding services just transfer the incoming call to voicemail, not allowing you to take the call. With Catch-A-Call, you can always take the call. Catch-A-Call is capable of recognizing and receiving incoming calls and faxes, whereas online call waiting services do not recognize incoming faxes.

Why is Catch-A-Call better than an Internet Answering Machine?
Internet Answering Machines do not allow you to take the incoming call while you are online, they just forward the caller to a voicemail. With Catch-A-Call, you can actually pick up the phone and talk to the caller while you are online.

Is Catch-A-Call difficult to install?
Not at all. Catch-A-Call plugs in just like a normal telephone does. Simply plug your computer jack, phone jack, and fax jack into the Catch-A-Call and you are ready to go. There is no software to install.

Will Catch-A-Call slow down my connection speed?
Not at all.

Will Catch-A-Call work with AOL or WebTV? What about a Mac computer?
Catch-A-Call works with ALL computers and ALL operating systems.

Is Catch-A-Call compatible with Caller ID?
Yes it is. If you are subscribed to Call waiting caller ID service (This is different than regular Caller ID), you can attach a Caller ID unit to the Catch-A-Call and see who is calling you, then decide whether or not to take the call. This feature will NOT work with caller ID screens built into the phone. It must be a separate caller ID unit.

What are Catch-A-Call’s dimensions and weight?
4" x 3" x 1" and weighs a little less than a pound.

Does Catch-A-Call accept incoming faxes as well as phone calls?
Yes it does.

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Catch-A-Call MAX
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Catch-A-Call
Regular: $59.95
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Catch-A-Call
Catch-A-Call MAX
Regular: $79.95
Sale Price: $49.95
Catch-A-Call MAX
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